FAQs
General Questions
1. What are your store hours?
Our current store hours are:
Monday - Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
(Note: Hours may change during holidays.)
2. Where are you located?
We are located at Norwich Union House, Mama Ngina Sreet, Nairobi. You can find a map and detailed directions on our Contact Us page.
3. Do you ship products?
Yes! We offer shipping Nationwide Shipping costs and delivery times vary depending on the size of the order and the destination. You can see the options at checkout.
4. Can I place an order online for in-store pickup?
Absolutely! Select "Store Pickup" at checkout when placing an order on our website. You'll receive an email notification when your order is ready. Please bring your order confirmation and a valid ID.